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TA selfie of the author, Alex Taremwa, right, with some of his team members at The Innovation Village after the pitch rehearsal.

I slept in the office for four days preparing for my first business pitch


The most important seven minutes during the pitch. PHOTO BY The Innovation Village/Twitter
The most important seven minutes during the pitch. PHOTO BY The Innovation Village/Twitter

By Alex Taremwa

The Workshop Uganda is a media start up I conceived in 2017. As a journalist who had written large-firm profiles for some of Uganda’s top newspapers, I noticed that voices from the small business sector where more than 50% of Uganda’s GDP came from were prominently missing in the mainstream.

A selfie of the author, Alex Taremwa, right, with some of his team members at The Innovation Village after the pitch rehearsal.
A selfie of the author, Alex Taremwa, right, with some of his team members at The Innovation Village after the pitch rehearsal.

My idea? Create an online platform that voiced their “hustle” and make it easy for customers to see and buy their products – a noble cause. I interested a few friends to help with the concept. Alas, we were not making much headway despite publishing several profiles, some of which got our clients visibility that yielded multiple deals. With no clear vision, no commitment, no capital, no team, I did what every other unserious entrepreneur would do – give up.

What I didn’t know, however, is that people – very powerful people – had been watching what we and other idea people were doing. When the Nation Media Group (NMG) – the biggest media brand in East and Central Africa launched their inaugural Future of Media competition searching for the “next big idea” that proposes a new business model to save the industry from the pangs of disruption (see my previous article on this topic), I submitted an entry.

According to the Daily Monitor, a subsidiary of NMG, 150 entries were received by the Innovation Village – a local business incubator and The Workshop Uganda (renamed The Digital Workshop) – was among the top 10. In fact, according to exclusive sources, we were number one.

Giving a voice to small- and medium-sized businesses is ever critical in Uganda’s COVID-19 lockdown as, according to an April 2020 survey by the Uganda Economic Policy Research Center, they are less likely than large businesses to survive. When asked about the likelihood of survival during a three-to-six month business suspension, macro/large companies were mostly not phased while roughly 25% of micro, small and medium business owners said they wouldn’t subsist.

Putting in the work
Between 2019 when I shelved the idea until when I submitted it as an entry into this competition in 2020, I had subjected it to a lot of scrutiny. Under Prof. Rhonda Breit, a seasoned Australian lawyer and journalism scholar, I worked on The Digital Workshop (changed from The Workshop Uganda) as an Advanced Digital Journalism project at the Graduate School of Media and Communications (GSMC) of Aga Khan University (AKU), where I am student. During this process, we made the project niche, figured out a business model that suited it and even pitched it to a mock panel from the new Deutsche Welle Akademie-sponsored Innovation Center at AKU in Nairobi, Kenya. I worked on a Lean Canvas, the problem-solution model and put it on a pitch deck.

Long days at the office with the project’s Creative Director, Edward Nimusiima, right.
Long days at the office with the project’s Creative Director, Edward Nimusiima, right.

While at it, I confirmed two things: not only could we scale our project across East Africa, we could also add a third product to it – a Reality TV show.  In a Think with Google Podcast last week, I learned that videos dubbed #WithMe (Cook with Me, Workout with Me, Study with Me) had over 4 billion views on YouTube. Not only does such content offer a more personal experience, it is highly inspirational, offers audience value by giving them “news they can use” – a key component of monetization but relatively inexpensive to produce.

Our innovation is three-in-one: an e-Commerce platform, a reality TV show, and a second-hand furniture recycler. We recycle second-hand furniture, record a TV episode while at it and then sell that recycled furniture through an e-commerce App. We are also proposing a $5 weekly subscription for our content.

This model will be interoperable built within a mobile application that also has Web support. We believe this is a solutions journalism project that saves the environment and gives the audience value – the future of media.

Pitching for dummies
Standing before a mock panel for marks in Nairobi was much different from standing before a panel of judges with a request of $20,000. This being my first time, I watched a lot of YouTube videos of my favourite human marketer – Steve Jobs – the fallen Apple Inc. CEO.

Before the main pitch, we were invited for a rehearsal at the Innovation Village Hub in Ntinda – a Kampala suburb. At this point, I didn’t even have $20 to get around and yet I need to transport myself and my team to attend both events. I had to think fast. In 2017, I had asked an American friend visiting Uganda Christian University (UCU) where I worked then to be on our Board. Would she loan me $150?

“I’ll give you $200,” the woman (who asked not to be identified) typed. “But it’s not a loan. When you have money, remember this and help somebody else.”

The rehearsal went well. We had been told to fix our pitches in under seven minutes. I hit 7:24 seconds. Not bad for a first timer but if you have watched Shark Tank, not good either. People have squeezed million dollar ideas in under three minutes.

Sleeping at Matooke Republic
After that rehearsal, I decided that until I get the pitch in record time, I would not leave my office. I edit an online publication and while everyone was working from due to the COVID-19 guidelines, I slept in the office for four days rehearsing and fine-tuning my pitch. I would call in my team members; Edward Nimusiima, Patience Ndinawe, Nicholas Opolot, Ziyal Amanya, Agatha Muhaise, and Arthur Matsiko to go over details. The cost structures, profit projections, the numbers mostly to make sure the judges don’t catch me flatfooted. I am not a numbers person but I learned more in those four days that I had in all my 18 years in school.

Did we win? No. We didn’t. But when I walked out of the pitch room, someone I later found was very important walked to me and said, “If NMG doesn’t take you on, come to me. I’ll invest in you. But first, get some sleep!”

Alex Taremwa is a journalist, a graduate of UCU and an MA student at the Graduate School of Media and Communications (GSMC) of The Aga Khan University in Nairobi.

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Mainstream journalism fight in social media world


Alex Taremwa shares information during a September 2019 presentation at the United States International University-Africa, based in Nairobi.

By Alex Taremwa

It’s Friday morning at Matooke Republic, a largely digital-only Ugandan newspaper that I edit. The metrics are not tallying up, and we have already lost clients due to the nosedive of our readers from over 150,000 daily to under 30,000.

Under normal circumstances, editors in legacy media – that is, those practicing traditional journalism – do not concern themselves with revenue issues. They focus on the words and let the sales and marketing team make money.  But the digital disruption shook up several trees in newsrooms.

Here I was on a Friday morning explaining to my bosses how the plunge in our audience reach was not because we did not have good content but because Facebook, a giant technology company in California, had chosen to limit the reach of posts from businesses, brands and traditional media houses.

(How do UCU students get news? Listen here: https://www.youtube.com/watch?v=5zZJc95-daY&feature=youtu.be)

The results were instant. Not just at Matooke Republic. Even big international cable news companies felt the pinch. Jennifer Grygiel, Assistant Professor of Communications (Social Media) and Magazine, News and Digital Journalism, at Syracuse University in New York published a paper that said that media publishers as small as Matooke Republic lost more half their reach when the changes took place at the turn of 2018.

In her research, Grygiel found that one effect of the change was to reduce the number of interactions Facebook users had with credible journalism outlets.  In the United States, the focus has been on politics with Facebook algorithms noted in the midst of the last American election in 2016 and then with use of Facebook personal profile information for political advertising by the British consulting firm, Cambridge Analytica.

Facebook CEO Mark Zuckerberg, in his statement  about the changes in January 2018, noted that his vision of Facebook was interaction between friends and family. He said the algorithm change was made because the social media space had been clogged by updates from the media, businesses and brands, cutting down on the human interaction.

Chart demonstrating Facebook reach dive

Data from CrowdTangle, a social media monitoring company, shows that Facebook traffic dropped noticeably at such credible media sources as CNN, ABC, NBC, CBS, Fox News, The New York Times and The Washington Post after the Facebook company updated its algorithms to favor friends and family in June 2016. Long story short, by August of that year – seven months after Zuckerberg’s announcement – the News Feed algorithm change had resulted in a drop in engagement for Business Pages. For some, the drop was as much as 50%.

Back to the Matooke Republic meeting, some of the smartest men in the room – me inclusive – sat in the corner office in September of 2018 and began to brainstorm how to beat this algorithm change. Our stories have been trending the whole month since Ugandan politician and musician, Robert Kyagulanyi (Bobi Wine), dodged a bullet a few weeks earlier in Arua where he had been campaigning for a colleague.

Some of our stories had hit over 1,000 shares on Facebook alone. The platform was a key distribution point of our content, followed by Twitter and WhatsApp. But then we were reaching ZERO people all of a sudden. We had to think, and think fast.

Here are three things we did to survive and thrive in the social media game, particularly with regard to Facebook:

More photos and video
After careful observation of our platforms, we noticed that the Facebook algorithm was targeting stories with links to the Web site but did not mind photos and video. The two formats of content travelled almost as fast as before but stories shared directly from the web to our pages did not receive much attention. That is how we adopted video as form of content distribution. The video editor, Asiimwe Vincent Smoky, suddenly became the busiest man in the room and the cornerstone of our turnaround. The pages began gaining traction and the renaissance started.

Sharing stories on personal timelines
Another observation we made was that although the algorithm limited the access of stories shared from our website to the page, the stories reached a better number of people when shared from personal profiles of individuals. We quickly encouraged our team to start sharing their stories and those of their colleagues on their timelines, the groups they are in and forums of public discourse.

We used 40 Facebook groups as a testing ground and got exceptional results.

Game changer Bitly
The other trick was to study the competition and see how they were sharing their content. We noticed that both the New Vision, Daily Monitor and a few other Ugandan online platforms were using Bitly – a website that shortens other website links. Turned out that if a link is shortened using this website, the “smart” algorithm could not flag it; therefore, people were more easily led to the website.

From my research, I have found several new techniques such as native video, live video, Facebook, Instagram stories and Snapchat stories, embedded video.

So here’s the bottom line regarding social media, namely Facebook. With over 2.5 billion active monthly users, Facebook will remain at the heart of content creation and distribution for news media. It is how traditional, journalistic media use such platforms that will determine whether we win or lose in the game that Facebook, Google, Amazon, Apple, Netflix are winning.

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Alex Taremwa, a Uganda Christian University graduate with a degree in journalism and mass communications, is studying digital journalism at Aga Khan University Graduate School of Media and Communications in Kenya.  He shared this information during a September 2019 presentation at the United States International University – Africa based in Nairobi. He also participates in industry-led discussions about the place of social media in newsrooms and the effects on journalism credibility.

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For more of these stories and experiences by and about Uganda Christian University (UCU) students and graduates, visit https://www.ugandapartners.org. If you would like to support UCU, contact Mark Bartels, Executive Director, UCU Partners, at m.t.bartels@ugandapartners.org or go to https://www.ugandapartners.org/donate/

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